Comeback Offer

The discount that applies itself

When a guest who almost booked comes back, greet them with a discount you set, applied automatically at checkout. No codes, no friction.

Discount codes leak: they get shared, copy-pasted, and forgotten, and they add friction at checkout. Comeback Offer does the opposite, it recognizes a returning near-miss guest and applies your discount silently, inside the widget, so recovery just happens.

Heads up: this feature may require some development

Recognizing returning visitors and showing the discount banner on your own site can require a little development on your end. Our team offers API support to help you set it up.

Talk to customer support for API support · contact@thebookingwidget.com

How Comeback Offer works

01

A guest almost books

They start a booking and leave. The Booking Widget remembers the session with a privacy-light first-party cookie, no IP tracking.

02

They come back

On their return, the widget checks your rules: is a discount configured, and has your trigger delay passed?

03

The discount applies itself

If they qualify, the discount is applied automatically at checkout, nothing for the guest to type.

You stay in control

🎛️

Set the amount

Percentage or fixed amount, in your own currency.

Set the trigger

Choose when it kicks in, 6 hours, 2 days, a week after they leave.

🔒

No leaky codes

Applied inside the widget, so there is nothing to share or paste.

🛡️

Privacy-light

Recognition uses an anonymous first-party cookie, no IP stored.

Powered by Lost Basket

Comeback Offer acts on the intent Lost Basket captures, capture the near-miss, then automatically convert it.

See Lost Basket

Comeback Offer FAQ

How does it recognize a returning guest?

With a first-party cookie holding an anonymous session ID. It is privacy-light, no IP address is stored.

Do guests enter a code?

No. The discount is applied automatically inside the widget at checkout, there is nothing to type.

Can I control who gets it and when?

Yes. You set the amount (percentage or fixed) and the trigger delay after a guest leaves, per widget.

What if I don't have a website?

No problem. Get in touch at contact@thebookingwidget.com and we'll hook you up.

Win back the guests who got away

Switch on Comeback Offer and turn almost-bookings into bookings, automatically.

Turn on Comeback Offer